Terms and Conditions – Fast UK Chemist

Welcome to Fast UK Chemist. These Terms and Conditions govern your use of our website and services. By accessing or placing an order through our website, you agree to be bound by the terms outlined below. Please read them carefully.

1. About Us

Fast UK Chemist is an online pharmacy service operating within the United Kingdom. We provide access to prescription and non-prescription medicines, subject to medical suitability and regulatory requirements.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old

  • You are legally capable of entering into binding contracts

  • The information you provide is accurate and complete

  • You are ordering for your own personal use

We reserve the right to refuse service if false or misleading information is provided.

3. Medical Information & Consultations

For prescription-only medicines:

  • You must complete an online medical questionnaire

  • A qualified healthcare professional will review your responses

  • Approval is based on clinical suitability and safety

We may request additional information where necessary. Orders may be declined if deemed unsuitable for your health or wellbeing.

Providing false medical information may put your health at risk and may result in cancellation of your order.

4. Orders & Payment

  • All orders are subject to acceptance and availability

  • Payment must be made in full at the time of purchase

  • Prices are displayed in GBP (£)

  • We reserve the right to change prices at any time

An order confirmation email does not constitute acceptance. Acceptance occurs once your order has been reviewed and dispatched.

5. Delivery

  • Delivery times are estimates and not guaranteed

  • Prescription items are dispatched only after medical approval

  • We are not responsible for delays caused by courier services or incorrect address details

Risk of loss passes to you upon confirmed delivery.

6. Cancellations & Refunds

Due to the nature of pharmaceutical products:

  • Prescription medications cannot be returned once dispensed

  • Opened or used products cannot be refunded

  • Refunds may be issued for damaged or incorrect items

If there is an issue with your order, you must contact us within 48 hours of receipt.

Refunds, where approved, will be processed to the original payment method.

7. Product Information

We aim to ensure all product descriptions and information are accurate. However:

  • Information provided on our website is for general guidance only

  • It does not replace professional medical advice

  • You should always read the patient information leaflet supplied with your medication

If you experience side effects, seek medical advice immediately.

8. Privacy & Data Protection

We are committed to protecting your personal data. All information is handled in accordance with UK data protection laws.

Your information is used only for:

  • Processing orders

  • Medical review and dispensing

  • Customer service support

Please refer to our Privacy Policy for full details.

9. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect or consequential loss

  • We are not responsible for misuse of products

  • Our liability is limited to the value of the product purchased

Nothing in these Terms excludes liability for death or personal injury caused by negligence or fraud.

10. Website Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorised access to systems

  • Copy or reproduce website content without permission

We reserve the right to suspend or terminate access for misuse.

11. Amendments

We may update these Terms and Conditions at any time. The latest version will always be published on this page. Continued use of the website constitutes acceptance of any changes.

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.